At Sarasva, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or communicate with us.
1. Information We Collect
When you use our website or place an order, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and other information you voluntarily provide.
We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and website usage data.
2. How We Use Your Information
We may use the information collected to process and fulfil your orders, arrange shipping and delivery, communicate order updates, respond to enquiries, provide customer support, improve our products and website experience, prevent fraudulent transactions, and comply with applicable legal requirements.
Where permitted, we may also use your contact information to send you information about new products, offers, or updates. You may opt out of promotional communications at any time.
3. Payments
Payments made through our website may be processed by third-party payment service providers. Payment information is handled according to the security standards and privacy policies of the applicable payment provider.
We do not intentionally store complete credit card, debit card, UPI PIN, or other sensitive payment credentials on our website.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, improve user experience, and support shopping-cart and checkout functionality.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping and logistics partners, website and hosting providers, analytics providers, and other service providers required to complete your transaction or provide our services.
Information may also be disclosed when required by applicable law or a lawful request from an authority.
6. Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, and comply with applicable legal, tax, and regulatory requirements.
8. Your Choices and Rights
Subject to applicable law, you may request access to or correction of personal information we hold about you. You may also contact us regarding deletion of information where applicable or withdraw consent for certain uses of your information.
You can unsubscribe from promotional emails or communications at any time.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of those third parties. We recommend reviewing their privacy policies before providing personal information.
10. Children’s Privacy
Our website and products are not specifically directed toward children. We do not knowingly collect personal information from children except where permitted by applicable law and with appropriate consent where required.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website features, services, or applicable legal requirements. Any updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Sarasva
Location: Margao, Goa, India
Email: connect.sarasva@gmail.com
WhatsApp: +91 9834375252
